These Terms and Conditions govern your booking, stay, and use of our website. By making a reservation, you agree to comply with these policies and all applicable Belizean laws.
Booking Process
All bookings are subject to availability. A 25% deposit is required to confirm your reservation, with the balance due 14 days before arrival. We accept payments via credit card, bank transfer, and cash. See our Payment Options page for full details.
Cancellations & Modifications
Cancellations made more than 30 days before check-in will receive a full refund. Cancellations 14–30 days before check-in forfeit the deposit. Changes within 14 days of arrival are not subject to a refund.
Liability & Insurance
Casa Maruka Belize and our partners including Cayo Adventure Tours are not liable for injury, loss, or damage except in cases of gross negligence. We strongly recommend purchasing travel insurance covering health, cancellation, and personal liability.
Guest Obligations
Guests must provide accurate personal information and a respect for local culture, wildlife, and property is mandatory; damages may incur additional charges.
Privacy Policy
This Privacy Policy governs the manner in which we collect, use, maintain and disclose information collected from users. This privacy policy applies to the Site and all products and services offered by Casa Maruka.
Personal identification information
We may collect personal identification information from Users in a variety of ways in connection with activities, services, features or resources we make available on our Site. Users may visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us such as when booking a tour. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share data with trusted partners such as Cayo Adventure Tours solely for service delivery.
Changes to this privacy policy
We have the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Governing Law
These terms and this privacy policy are governed by the laws of Belize. Disputes will be resolved in Belizean courts.
Last updated: October 2025